Revision 3 as of 2008-05-09 15:01:54

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Info/Support

Support, Help, Questions

If you need help with something regarding to Blinkenshell's service, there are several options to get help.

1. Check manuals and FAQs

You should always start by checking the obvious, like manuals and FAQs. Most programs on blinkenshell has a manual page which you can read by typing man irssi etc. Most programs also has a website with manuals and FAQ, like irssi docs.

You should also check the FAQ and Howtos on this wiki.

Searching the web is always a good option, either Google it or try the searchbar in the menu to the left to search the documentation on this wiki.

2. IRC

You can also use IRC, try the main channel #blinkenshell @ Allshells. You will probably get help a lot sooner if you just ask in the main channel instead of sending a PM to some op. You might also want to try the IRC channel of whatever program you're having problems with.

3. Issue tracker

If you find some bug in a program or something that is not working as expected, you might want to try the new issue tracker available at: https://marcusson.no-ip.com/roundup/roundup.cgi/blinkenshell/ This makes it much easier to follow up on non-trivial issues and make sure they are really fixed. If you report things like this on IRC there is a good chance someone will forget about the issue before it's really fixed.

After you've registered you can also report new tickets by sending emails to support (at) blinkenshell.org and starting the subject line with: [issue]

4. Email

If you have some kind of proposal or question regarding to donations for example, contact JohanMarcusson directly.


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